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How the AI Works

DPC Pro's AI assistant handles routine tasks — drafting message replies, summarizing your day, and recovering failed payments — so your team can focus on patient care.

The AI assistant in DPC Pro is designed for the specific needs of DPC practices. It operates within your practice data to automate repetitive work, surface relevant information, and reduce administrative overhead. The AI does not make clinical decisions and does not communicate with patients without clinician approval.

This page provides an overview of how the AI assistant works, what data it can access, and the principles that guide its behavior. Understanding the AI's capabilities and boundaries helps your team use it effectively and trust its output.

Every AI action is logged and reviewable. Your practice retains full control over what the AI is allowed to do.

What the AI Can Do

What Data the AI Accesses

How the AI Makes Decisions

Safety and Oversight

Need Help?

If you have questions about the AI assistant, reach out to the DPC Pro support team at support@dpcpro.com or visit the troubleshooting guide.