Messaging & Communication¶
Direct, accessible communication is central to the DPC model. DPC Pro gives your practice secure messaging with patients, AI-drafted reply suggestions, SMS and email notifications, broadcast messaging for your entire panel, and after-hours communication settings. This section covers how to set up and use each of these tools.
Start here: Sending & Receiving Messages
In This Section¶
| Page | What It Covers |
|---|---|
| Sending & Receiving Messages | Send secure messages to patients and manage your inbox |
| AI-Drafted Replies | Review and send AI-suggested responses to patient messages |
| SMS & Email Notifications | Configure how patients are notified about new messages, reminders, and updates |
| Broadcast Messages | Send announcements to your full panel or a filtered group of patients |
| After-Hours Communication | Set expectations for after-hours messages and configure auto-responses |
Related Pages¶
- Communication Preferences -- Per-patient notification settings
- AI-Drafted Message Replies -- Deeper look at how the AI drafts replies
- How the AI Works -- Transparency and control over AI features
Need Help?¶
If something is not working as expected, check Common Issues or reach out to our support team at support@dpcpro.com.