AI-Drafted Replies¶
DPC Pro's AI assistant can draft replies to patient messages, giving clinicians a starting point they can review, edit, and send.
When a patient sends a message, the AI assistant analyzes the message content, the patient's clinical history, and your practice's communication style to draft a suggested reply. The draft appears in the message thread for the clinician to review. No AI-drafted message is sent without clinician approval.
This page covers how AI-drafted replies appear in your inbox, how to review and edit them, and how to adjust the AI's behavior over time. The goal is to reduce the time clinicians spend composing routine responses while maintaining the personal touch patients expect from their DPC provider.
AI-drafted replies work best for common clinical questions, appointment follow-ups, and administrative responses. Complex clinical discussions should always be written by the clinician directly.
How AI Drafts Appear¶
Review and Edit a Draft¶
What the AI Considers¶
Training the AI¶
Related Pages¶
Need Help?¶
If you have questions about AI-drafted replies, reach out to the DPC Pro support team at support@dpcpro.com or visit the troubleshooting guide.