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Patient Self-Scheduling

When patient self-scheduling is enabled, patients can book visits directly from their portal — reducing phone calls and giving patients more control over their care.

Patient self-scheduling allows enrolled patients to browse available time slots and book visits without calling your practice. You control which visit types are available for self-scheduling, how far in advance patients can book, and any other restrictions.

This page covers how to enable and configure self-scheduling, what the patient experience looks like, and how to manage bookings that come in through the portal. Self-scheduling works alongside staff-initiated booking — enabling it does not change how your team schedules visits.

Many DPC practices find that self-scheduling reduces administrative phone time while maintaining full control over their calendar.

Enable Self-Scheduling

Configure Booking Rules

Patient Experience

Managing Self-Scheduled Visits

Need Help?

If you run into issues with patient self-scheduling, reach out to the DPC Pro support team at support@dpcpro.com or visit the scheduling troubleshooting guide.