Skip to content

Reschedule or Cancel Visits

When plans change, DPC Pro lets your team reschedule or cancel visits with a few clicks — and the patient is notified automatically.

Rescheduling and cancellations are a routine part of practice operations. Patients call to move appointments, providers have schedule changes, and same-day conflicts arise. DPC Pro handles both rescheduling (moving a visit to a new date/time) and cancellation (removing a visit entirely) with automatic patient notifications.

This page covers how to reschedule a visit, cancel a visit, and manage the notifications that go out to patients. You will also learn about cancellation reasons, no-show tracking, and how cancelled visits appear in reporting.

Keeping your schedule accurate helps the whole team plan their day and ensures patients are not left waiting.

Reschedule a Visit

Cancel a Visit

Patient Notifications

No-Show Tracking

Cancellation Policies

Need Help?

If you run into scheduling issues, reach out to the DPC Pro support team at support@dpcpro.com or visit the scheduling troubleshooting guide.